Process Owner / Incident Management Within Atea Managed Services

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Are you a hands-on leader ready to drive excellence in Incident Management?
Do you thrive on optimizing processes, fostering collaboration, and ensuring operational stability? We are looking for a Process Owner for Incident Management to join our dynamic Incident Management team. In this key role, you will lead the development and continuous improvement of our incident management process, ensuring efficiency, innovation, and business continuity.
Step into this exciting opportunity and play a vital role in building the future with it together with us!
**About this role**:
As the Process Owner for Incident Management, you will lead a team with 11 Incident Managers directly reporting to you. These Incident Managers are located across the Nordic countries also working with Major Incidents 24/7. In your role, you will mentor and guide your team, acting both as a coach and a player, to help them become successful Incident Managers who deliv...