Process Owner (Billing) - Sector Servicios (Madrid)

Job Information

• Date Opened: 10/14/2025
• Job Type: Permanent
• Industry: IT Services
• Work Experience: 4-5 years
• City: Madrid
• State/Province: Madrid
• Country: Spain
• Zip/Postal Code: 28001

Responsibilities

• Country business users Familiarization / Play‑back, Training.
• Country processes Discovery, collection and understanding of requirements, Gap analysis, change request process management – including challenging countries on requirements not covered by our integral template –, gap closure measures proposal, functional design for any adjustments deemed necessary.
• Define and prepare User Acceptance Tests (UAT), defining and communicating test cases, preparing data sets, conduct unit testing, train validators before testing sessions, lead UAT, defect management: follow‑up on resolution of issues. Coordinat...