Process Improvement Quality Manager

Responsibilities:

• Drive continuous improvement through training, coordination and implementation of principles of Lean/Six Sigma in day-to-day operations
• Lead hands‑on application of Lean tools to eliminate waste and execute high‑impact process improvement projects in addition to mentoring and facilitation of Green Belt projects
• Analyze current situation (As‑is), identify improvement opportunities and recommend & implement measures (To‑be) to re‑engineer processes
• Act as a change agent and work closely with Operations, Transition, Training, and Clients to optimize Quality, Efficiency, Cost and Customer Value in multiple client engagements
• Communicate and collaborate with internal stakeholders and customers (both onsite and offshore) to understand their pain areas and apply their insights to challenge and modify current approaches/ways of doing things
• Work closely with Operations teams to obtain input of diverse vie...