Found Description
- Collaborative, supportive, Values driven environment
- Great coffee (and a variety of tea) and fresh fruit
- Avoid the traffic: we are outside the CBD and close to public transport
- Process optimisation and standardisation
- Lean Methodology / Lean 6 Sigma
- Process redesign and customer outcomes
Overview
Undertaking a significant business transformation initiative focused on improving operational performance, customer outcomes and service delivery within the aged care sector.
The organisation has identified a lack of process standardisation, duplication of effort, unclear ownership and unnecessary activities that create limited value for customers. As a result, they are seeking an experienced Process Improvement Lead to assess current-state processes, identify waste and redesign future-state operating models that improve efficiency, responsiveness and customer outcomes.
This is a highly visible en...