Found Description
Overview
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment.
Key Responsibilities
- Customer channel management
- Case Management
- Customer onboarding and relationship management
- Contract and dispute management
- Other related activities
Job Stream
Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers and technicians to experienced individual contributors with robust technical or practical knowledge in specific areas.
Job Level & Scope
At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems. The colleague has skills developed through job-related training and on-the-job exper...