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Process Excellence

PT SMART Tbk

Indonesia, Jakarta, Indonesia Full time June 14, 2026

Found Description

Description

:
  • Develop/review, review and monitor current policies & procedures changes and updates

  • Review and analyze change requests from users focus on control and risk management

  • Identify and propose improvement opportunities ensuring high quality output; Provide input to IT and initiative owners on potential control risks and areas for improvement; Support implementation of group-wide initiatives in BU

  • Plan and prepare quarterly training requirements for Unit Users ( and all other training needs related to administration that is requested by BU)

  • Create/review/update training materials whenever necessary

  • Continuous improvements on training strategies, continuous result monitoring, implementing training strategies that will improve effectiveness of trainings

  • Conduct training online or offline in units, ensuring entire training event is completed successfully.

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