Process Engineer, Service Tooling & Processes

About You and The Role

   As a Process Engineer on the Service Tooling & Processes team, you will design, validate, and optimize the workflows that enable Zipline’s technicians to maintain the P2 fleet safely, consistently, and efficiently. You’ll translate engineering intent into scalable processes, implement lean methodologies, and ensure that service procedures are robust enough for diverse operating environments. This role is highly cross-functional, bridging engineering, maintenance, and operations, so that every maintenance action contributes to safety, reliability, and fleet health. What You'll Do   Design, document, and refine standardized maintenance processes, from inspections and servicing to component replacements and complex repairs. Validate processes in the field through pilots and technician feedback, ensuring usability, repeatability, and safety. Collaborate with Hardware Engineering, Reliability, and Tooling teams to align p...