Process Associate- Customer Service Representative (Ciudad Juárez)

ResponsibilitiesResponsible for making calls to different service providers in the United States, to process payments on behalf of customers.Must be able to fluently carry a conversation in English, answer questions, and document the results of each call.Outbound calls regarding collections and payment process.Follow up on incidents from the time it is reported until successful closure, document ticket status and follow up.Register all cases, inquiries, and calls in the tracking tool.Minimum QualificationsPrevious experience in Customer Service.
Advanced EnglishSchedule availability.Be a team player with problem‐solving attitude.BenefitsBe a transformation leader – Work at the cutting edge of AI, automation, and digital innovation.Make an impact – Drive change for global enterprises and solve business challenges that matter.Accelerate your career – Get hands‐on experience, mentorship, and continuous learning opportunities.Work with the best – Join 140,000+ bold thinkers and prob...