PROCESS AND PRODUCTIVITY IMPROVEMENT OFFICER

PROCESS AND PRODUCTIVITY IMPROVEMENT OFFICER

Position Title: Process and Productivity Improvement Officer

Job Summary: Drive end-to-end process analysis, reporting rationalization, and workflow redesign initiatives across the sector to improve operational efficiency, reduce manual workload, and enhance reporting effectiveness. The role is responsible for identifying improvement opportunities, designing future-state processes, and supporting implementation to ensure sustainable operational simplification and performance improvement.

Role Exposure

1. Operational and Reporting Analysis
   • Develop and maintain inventories of reports, activities, and workflows across the sector.
   • Review report usage, relevance, frequency, and business value.
   • Conduct workload, reporting, and activity assessments to identify inefficiencies, duplication, and manual work.
   • Perform time and activity studies acr...