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ProActive IT Support Services

Mindmatch Consulting

cape town, cape town, South-Africa Full-time July 14, 2026

Found Description

Key Responsibilities

  • Monitor, Triage, escalate, and resolve issues raised by monitoring systems proactively before they impact business operations.

  • Deploy and manage Windows and third-party application patches across servers, desktops, firewalls and access points.

  • Management of the ManageEngine console providing Enhanced 3rd Party patching to a subset of customers.

  • Monitor and maintain Datto and Veeam backup solutions to ensure successful backups.

  • Perform routine backup validation and testing.

  • Onboarding of Proactive Services, including but not limited to Remote Monitoring, Patch Management, Datto SaaS, Datto BCDR.

  • Monitor and apply SSL Certificates.

  • Create scripts and automated tasks to increase efficiency across the business.

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