Proactive IT Service Desk Engineer (Networking & Wireless)

Softgic is seeking a Proactive Engineer based in Buenos Aires, Argentina, to monitor and maintain client IT environments. This role involves ensuring infrastructure stability and resolving potential issues proactively.

Ideal candidates will have a strong background in Level 2 support, troubleshooting, and client interaction skills. Responsibilities include addressing alerts, performing root cause analysis, and maintaining technical documentation.