Found Description
Are you passionate about understanding systems, spotting issues early, and keeping operations running smoothly? As a Proactive Alerting Associate, you’ll monitor solar system alerts, diagnose issues, and collaborate with teams to ensure timely resolutions. Join ClearSource and help deliver reliable, high-quality solar performance through your attention to detail and problem-solving skills.
What will you do as a Proactive Alerting Associate
- Monitor and analyze solar system alerts using internal diagnostic tools to identify potential issues.
- Troubleshoot system performance concerns and determine appropriate resolution steps.
- Create, track, and manage service cases for issues requiring further action.
- Collaborate with cross-functional teams to ensure timely and efficient resolution.
- Maintain accurate documentation of system findings, diagnoses, and updates.
- Proactively monitor system health to prevent customer...