Principal UX Designer - AI at Gusto (Toronto)

Overview

Join Gusto as a Principal Product Designer focusing on AI to elevate user experiences in small business operations. Lead the design of AI products that enhance trust and efficiency. In this pivotal role, you will guide the UX vision for Gusto's AI products, including the Gus conversational assistant and AI‑enhanced workflows. Key Responsibilities

Define UX for AI products and workflows at Gusto Lead Tier 1 AI initiatives from conception to launch Mentor design teams and enhance interdepartmental collaboration Establish scalable AI design principles for adoption Prototype AI experiences with up‑to‑date tools Requirements

Demonstrated success in shipping impactful AI products Strong systems‑level thinking in user workflow design Technical understanding of AI systems and reliability Leadership skills to coach and develop team members Ability to collaborate closely with technical teams Elevate how Gusto customers interact with AI solutions through innova...