Principal Software Engineer

  Experience:  total 12+ yrs. of experience as ServiceNow Developer Worked in ITSM, ITOM, CSM organizational structure. Experience in implementing the following Core ITIL Process modules:  Incident, Problem, Change, Service Catalog and CMDB   Prerequisite: ServiceNow Design and Development experience ITIL knowledge ServiceNow System Admin Certification ServiceNow Certified Application Developer Written and verbal communication skills Experience of working in multi-domain structure in ServiceNow   Responsibilities: Work on major and complex development projects/enhancements for ServiceNow. Customizing the tool as per business requirements. Handle troubleshooting tickets in ServiceNow. Design, prototype, implement, test, and deploy business rules, technical solutions such as client scripts, UI pages/actions/policies, ACLs and notifications, ServiceNow APIs, SSO, SAML, SSL, ...