Principal Service Delivery Manager

We are looking for a Senior Director – iOPS LATAM to lead the delivery and transformation of planning, supply chain, and customer service operations across the LATAM region for a major global organization. This is a key leadership role with responsibility for driving operational excellence, transformation, and client value.

• Lead the delivery and transformation of integrated operations (planning, supply chain, and customer service) across LATAM
• Partner with regional and global leadership teams to drive business outcomes and transformation initiatives
• Ensure successful transition and delivery of services aligned with contractual agreements and business expectations
• Drive value creation through continuous improvement, innovation, and operational efficiency
• Own the LATAM P&L for the iOPS operations
• Lead and motivate high-performing teams across multiple c...