Principal Engineer, Critical Support — Remote (Mexico)

Link-Worldwide is seeking a Principal Engineer for their Critical Support Team based in Mexico.This senior position focuses on diagnosing complex customer issues, driving systemic improvements, and mentoring junior staff.The ideal candidate will have over 8 years of experience in enterprise products, strong technical skills, particularly in Unix and SQL, and a degree in Information Technology or Computer Science.The role involves advanced troubleshooting, leading investigations, and providing guidance to enhance product reliability.
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