Principal Cloud Engineer- Oracle Analytics (Zapopan)

Applicants are required to read, write, and speak the following languages: English
Role Site Reliability Engineer
Location Guadalajara preferred
Roles and Responsibilities Perform Dev Ops activities to support customers, engineers, and processes through our release cycles as well as production Participate in a follow‐the‐sun model for 24x7 support of Oracle Analytics services Respond to incidents, troubleshoot issues and drive to completion, driving and participate in root cause analysis Become expert in Analytic services, to prevent, resolve customer issues effectively and prevent regressions and repeats Document various processes & runbooks; update existing processes Execute, with excellence, delivery of interim patches and hotfixes as required Work with various teams to take ownership of and resolve service failure/outages Monitor metrics and develop ways to improve the CI and CD tools utilized by the team Follow all best practices and procedures as established by the...