Principal Advisor for Underground Mining

Elevate customer engagement as a Principal Advisor – Underground with Brunel, specializing in mining solutions. This global role enhances customer loyalty and drives solution deployment success.
Brunel seeks a Principal Advisor for the Customer Success department to lead underground mining solutions. You will act as a Subject Matter Expert, collaborating closely with regional teams to refine technology solutions for mining clients. The position is pivotal for developing long-term customer relationships and measuring value, while also supporting product deployment and continuous improvement strategies.
Key Responsibilities:
• Act as Subject Matter Expert for underground mining technologies
• Support sales processes by developing technology solutions
• Build reference sites for underground products regionally
• Collect customer feedback to influence product development
• Mentor the Customer Success team for improved collaboration
Requirements:
• Degree in Engin...