Pricing & Loyalty Platform Lead (24x7 Ops)

Mashreq Bank PSC in Pakistan seeks an experienced professional to manage production support for Loyalty & Pricing applications and customer experience solutions like chatbots and IVR. The role involves leading teams, ensuring compliance, and developing support strategies to mitigate financial and reputational risks. Candidates should have a track record in vendor management and be open to new technology responsibilities. High-quality support and effective team management are crucial in this position.
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