Found Description
Position Overview
MCI is a fast‑growing tech‑enabled business services company that provides Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud solutions across many industries. We operate contact centers on‑site and remotely, using advanced technologies to enhance customer journeys, drive scalability, and reduce costs.
The Pricing and Analysis Manager will lead pricing strategy, guide a team of analysts, and collaborate across departments to maximize profitability and competitiveness.
Responsibilities
- Strategic Pricing Development: design and implement pricing strategies aligned with business goals, market conditions, and customer value.
- Market & Competitive Analysis: conduct research to assess pricing trends, competitor positioning, and customer behavior.
- Pricing Model Creation: build and maintain pricing tools, frameworks, and discount structures to support strategic...