Presales Architect - Retail & CPG

Work Location: Bangalore Position: Retail & CPG Presales Architect Experience: 5–7 years of relevant industry experience Reports To: Director, Digital Strategy & Enterprise Architecture Department: Digital Strategy, EA & Presales Role Overview The Retail Presales Architect is responsible for designing and positioning high-impact retail and commerce technology solutions. This role guides Sales through domain knowledge, architecture expertise, and insights into modern omnichannel retail trends. The Retail Presales Architect: • Trains and handholds Sales on core Retail & CPG domains: Omnichannel, POS/Store Ops, Merchandising, Supply Chain, eCommerce, CRM, PIM/MDM, Loyalty, Retail Analytics. • Supports lead qualification and discovery calls across US EST/PST/CST time zones to validate opportunities and guide early solution positioning. • Research trending retail technologies (AI-driven merchandising, RFID/IoT, micro-fulfilment, conversational commerce, Agentic AI for retail ops) and suppor...