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Premier Customer Care Representative

FedEx

Mumbai, Maharashtra, India Full Time July 20, 2026

Found Description

<p>Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date<br>Grade - 6<br><br>Dedicated Customer Support; Dedicated Account Desk; Business Reviews; Execution of Solution Logistics (for Industry Solutions); Relationship Management; Tracking & Monitoring Solutions (Including Prevention); Customer Report Narration/ Context; Account Creation; Basic Process Onboarding; Bookings; Enquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; All dedicated account desk/ sales solutions support processes for industry verticals and/ or high value customers, execution of solution logistics, tracking & monitoring solutions (including prevention), relationship management, issue resolution; Execution of Solution Logistics (For Industry Solutions)<br><p><span>Please note that th...

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