Found Description
Job Description:
We're seeking an experienced Workers Compensation leader to drive performance, capability and service excellence across a multidisciplinary claims practice within the Victorian WorkCover scheme.
Leading through Team Managers, you'll be responsible for delivering strong operational outcomes, developing high-performing teams and fostering a culture of accountability, continuous improvement and customer focus.
What You'll Be Doing
As Practice Group Manager, you will:
Lead and develop a large workers compensation claims team through a group of Team Managers and technical specialists
Drive performance across claims management, injury management, return to work, quality, customer experience and scheme outcomes
Use operational data and insights to identify trends, manage risk and implement targeted improvement initiatives
Build leadership capability through coaching, mentoring and ...
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