Found Description
What Success Looks Like In This Role
- Develops knowledge and skills within a functional area or discipline.
- Serves in an entry-level role, receiving guidance and direction from a supervisor, manager or senior-level associate.
- May have basic accountability for routine assignments and task areas.
- Assignments involve a mix of learning and hands-on experience.
- May serve in a rotational manner, moving from one functional area to another for developmental purposes.
- May serves in either a technical or non-technical role, as described below. Additionally, may perform duties as described under the Intern / Student categories. Technical Support and Troubleshooting
- Assisting with hardware and software installation, configuration or maintenance.
- Troubleshooting network, system or application issues for internal or external clients.
- Learning to use troubleshooting tools and ticketing systems to manage support requ...
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