Found Description
About the Role
This is where you come in. Below, you’ll find what this role is all about—the impact you’ll drive, the challenges you’ll tackle, and what it takes to thrive at Addi. If you’re ready to be part of something big, keep reading.
What’s the mission you’ll drive
Ensure timely and accurate responses to derechos de petición, PQRs, and acciones de tutela to meet legal deadlines without extensions or reliance on BPO services. Identify trends to recommend improvements in internal processes. Act as a key liaison between the legal team and other departments to drive compliance and operational efficiency.
What you will do
Independently prepare clear and substantive responses derechos de petición or tutelas daily, ensuring timely responses. Escalate concerns to the appropriate team to drive case resolution.
Provide comprehensive and responsive attention to inquiries from regulatory bo...