Power Platform Support Specialist

Power Platform Support Specialist –

Key Requirements
Core Responsibilities
Provide L1/L2 BAU support for Power Platform solutions.
Troubleshoot, perform root cause analysis (RCA), and resolve production issues.
Deploy fixes and enhancements through structured release and ALM processes.
Support Power Platform governance, environment administration, and operational controls.
Maintain support documentation, SOPs, and knowledge base.
Collaborate with business users and technical teams for issue resolution and deployments.

Mandatory Skills & Experience
Hands-on experience with

Power Apps ,

Power Automate ,

Dataverse , and

Custom API Connectors .
Strong experience in

production support, incident management, and troubleshooting .
Experience with

Solution Packaging, ALM, and controlled deployments .
Ability to perform

Root Cause Analysis (RCA)

and implement preventive solu...