Found Description
In the Managed Services department, customers rely on us to keep their PostgreSQL databases running smoothly, making us essential to the success of their business.
With 24/7 support from world-class DBAs, we deliver high-quality service to customers around the globe.
From managing incidents and outages to executing complex projects and providing proactive recommendations for environment improvements, our focus is always on customer satisfaction and delivering measurable business results.
**What You Will Do**:
- Troubleshoot and resolve issues related to database availability and performance.
- Build strong relationships with customers, understand their needs, and ensure ongoing satisfaction through regular communication and engagement.
- Plan, schedule, and perform technical tasks to deliver the best solutions on time.
- React quickly to incidents and implement solutions aimed at continuous environmental improvement.
- Work remotely in a fast-paced en...