Found Description
Responsibilities
- Serve as a key point of contact for Guests and efficiently respond to Guest inquiries.
- Provide information, advice, and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others.
- Process and deliver messages for Guests.
- Deliver and safely store Guest luggage.
- Stay current with all hotel services as well as daily VIP requests and special events.
- Ensure orderliness and safety guidelines around the lobby and front door areas.
- Provide support to Management as required, in cases of emergency.
- Project a professional manner with an emphasis on hospitality and Guest service.
- Maintain a clean, healthy, and safety working area.
- Act in accordance with policies and procedures when working with front of house equipment and property management systems.
Qualifications
- P...