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Role: Pl/SQL Location: Kolkata, Chennai, Bangalore, Pun,Hyderabad Exp: 4-8 yrs Mode of interview : Virtual Must Have Skills: Production support – L2 ( Tech Stack: Unix, SQL, Mongo DB, open shift) . Monitor/Configuration alerts in ITRS. Autosys/ Scheduling Knowledge is must Incident management, Major incident management and Problem Management. Issue backtracking, facilitate resolution, root cause analysis. Follow up with development team for permanent fix Handling service requests. Interact with business users. Understand the problem and provide solution. Report generation Annual COB/DR testing. Adhoc special processing requests Open to work in Shifts and provide extended coverage. Good to have: banking domain knowledge.