Found Description
Job Description
As a Product‑Led Growth Sales Rep, you will be at the forefront of our customer engagement strategy, responding to inbound inquiries from new and existing customers, providing support via chat and email, and using calls when necessary to create customer delight. Your role will help customers see the value in Zendesk’s solutions and guide them through their purchasing journey.
Responsibilities
- Customer Engagement: Respond to a high volume of inbound leads and existing customer inquiries via messaging and email, ensuring timely and effective communication.
- Value Articulation: Help prospects and customers see the value in Zendesk’s solutions, guiding them through their purchasing journey and assisting in informed buying decisions.
- Proactive Follow‑Up: Follow up on all queries to ensure satisfactory resolution of 100% of inquiries owned by the team, championing our service to achieve high CSAT scores.
- Exp...