Player Support Representative (Bilingual) - Talent Pooling

We’re building a talent pool of passionate and bilingual Player Support Representatives who are fluent in English and either one of the following languages :

• French
• Italian
• German
• Spanish
• Portuguese

As part of our future‑ready team, you’ll be the voice of the brand, helping players resolve issues, answer questions, and ensure a smooth and enjoyable gaming experience.

This is a talent pooling opportunity , meaning your application will be considered for upcoming openings. If you’re enthusiastic about gaming and customer service, we’d love to hear from you!

Key Responsibilities

• Respond promptly to player inquiries via email, chat and callback, resolving issues with professionalism and clarity.
• Diagnose and troubleshoot player problems efficiently, providing accurate information and ensuring proper follow‑up.
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