Player-Coach Technical Support Lead

Higlobe, Inc. is looking for a dynamic Team Lead for our 24/7 Technical Support team. This role focuses on coaching and enhancing team performance while ensuring outstanding customer support.

Your responsibilities will include managing a team of Support Engineers, engaging in customer interactions, and developing support strategies to enhance satisfaction. A strong technical background in WordPress and excellent communication skills are essential.

This position is hybrid, with a competitive salary range of $40,000 - $60,000 USD.