Platform Reliability Engineer

Position Responsibilities

• Configure and operate Moogsoft as the central event management and correlation platform
• Manage alert lifecycles including ingestion, enrichment, deduplication, suppression, and Situation creation
• Onboard and integrate event sources from New Relic, Microsoft Azure, and email-based alerts
• Design and maintain ingestion pipelines using connectors, APIs, webhooks, and email gateways
• Normalize and enrich events with consistent metadata (CI, service, environment, severity, ownership)
• Implement and tune correlation logic (temporal, topological, similarity-based) to reduce alert noise
• Optimize Situations and alert grouping based on service, infrastructure, and dependency models
• Collaborate with monitoring and platform teams to improve event quality and signal‑to‑noise ratio
• Support production operations through platform stability, root‑cause analysis, documentation, an...