Found Description
Job Overview
We are seeking a Platform Data Engineer to join a specialized technical team responsible for supporting secure data exchange services across the organization. This role focuses on ensuring the secure, reliable, and compliant transfer of files between internal systems and external partners.
Key Responsibilities
Operational Support
- Provide day-to-day support for enterprise Secure File Transfer (SFT) platforms.
- Monitor file transfer services to ensure high availability, performance, and successful delivery of business-critical data.
- Investigate and resolve failed, delayed, duplicate, or incomplete file transfers.
- Analyze logs, alerts, and system events to identify root causes and implement corrective actions.
- Escalate complex incidents to appropriate technical teams or vendors following established support procedures.
Platform Configuration & Administration
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