Found Description
Key Responsibilities
- Act as the primary customer contact for order receipt, entry, and change management.
- Coordinate with Planning on material analysis and production scheduling.
- Monitor material status and ensure timely order release.
- Track order progress to meet committed delivery dates and escalate issues when needed.
- Collaborate with internal teams (Production, Engineering, Purchasing, Shipping) to resolve operational issues.
- Manage special orders, returns (RMA), and related cost analysis.
- Participate in inventory control activities (WIP, finished goods, and components).
- Support continuous improvement initiatives in planning and scheduling processes.
- Work with Finance to resolve accounts receivable issues.
- Meet departmental KPIs and organizational objectives.
Qualifications
- Advanced English (written and verbal) – required.
- Strong ...