Petaling Jaya: 24/7 Global CS Exec (Night Shift)

KONE is seeking a Customer Service Executive in Petaling Jaya, Malaysia. The role involves handling customer calls for both maintenance requests and inquiries, ensuring all cases are resolved efficiently. The job requires a night shift to support customers in Australia and New Zealand.

The ideal candidate should have 1–4 years of customer service experience, be proficient in English, and be skilled in communication and problem-solving. Familiarity with the Genesys Telephony Platform and Salesforce is an advantage.