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Personal Insurance Customer Experience Leader

BrokerLink

milton, halton region, Canada Full-time July 14, 2026

Found Description

Join BrokerLink's mission to enhance customer experiences as a Personal Insurance Customer Experience Leader. Inspire effectiveness and collaboration in a rewarding team setting.

In this pivotal role, you'll lead the Personal Insurance team at BrokerLink, driving strategic initiatives and outstanding service delivery. Ideal candidates bring at least five years of industry experience and possess strong management skills. Your collaborative and customer-driven mindset will empower your team and foster a culture of excellence.

Key Responsibilities:
• Oversee daily management of the Personal Insurance team
• Implement strategies to meet revenue and quality targets
• Conduct regular performance coaching and feedback sessions
• Develop key positions through effective succession planning
• Support marketing and sales initiatives

Requirements:
• Post-secondary degree preferred
• 5-8 years in personal insurance sec...

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