Personal Injury Intake Specialist - 1055 - Lima, Peru

About the client:
Our client is a U.S.-based Personal Injury law firm handling a high volume of cases. The firm is committed to providing compassionate, responsive, and professional legal support to individuals during difficult times. Client experience and timely communication are a top priority.
About the role:
We are seeking a Personal Injury Intake Specialist to serve as the first point of contact for prospective and existing clients. In this role, you will be responsible for answering calls, qualifying potential cases, collecting accurate client information, and supporting the intake and legal teams.
The ideal candidate is empathetic, detail-oriented, and experienced in handling sensitive personal injury matters while maintaining confidentiality and professionalism.
U.S. Law Firm Experience Is Required.
Personal Injury intake experience is strongly preferred.
What you'll be doing:
Handle inbound and outbound calls with professionalism and empathy.
Serve a...