Found Description
Work Location: Sainte-Foy, Quebec, Canada
Hours: 18.75
Line Of Business: Personal & Commercial Banking
Pay Details: 23.37$ / 31.20$ CAD
Responsibilities
- Engage customers in day‑to‑day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Support the frontline staff with scheduled cash and non‑cash transactions; resolve critical issues and report non‑standard matters to management
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Participa...
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