Found Description
Xillium Professional Services is a Philippines-based clinical support outsourcing company dedicated to delivering high-quality virtual healthcare support for US healthcare providers. With multiple office sites and a strong emphasis on staff development and training, Xillium is committed to fostering a culture of continuous improvement and professional growth.
As the Performance & Development Lead, you will play a pivotal role in shaping the quality and growth trajectory of our billable workforce. Reporting to the Director of Workforce Strategy, you will manage a small team and partner closely with HR and Services to ensure our staff are equipped, engaged, and recognized for their contributions.
Key Responsibilities:
- Own the quality and growth trajectory of the billable workforce through performance management cycles
- Conduct quarterly check-ins and annual performance reviews
- Identify skills gaps and perform workforce-wide skills ...