In This Role, Your Responsibilities Will Be:
Build and strengthen long-term customer partnerships through proactive engagement and consistent follow-upEnsure customers achieve expected performance outcomes across projects and operational lifecycleAnalyze performance data and customer feedback to identify improvement opportunities and drive actionable insightsCollaborate with sales, service, product, and support teams to deliver consistent, high-quality customer experiencesAct as a trusted advisor to customers, supporting both operational success and future opportunitiesContribute to the development and continuous improvement of service processes, tools, and standardsSupport commercial teams by identifying expansion opportunities and contributing customer insightsFacilitate knowledge-sharing and capability building across internal teamsPromote a culture of safety, compliance, and operational excelle...