Found Description
Join Peoples Group as a Bilingual Client Services Specialist located in Toronto. This hybrid role focuses on delivering exceptional customer service in the financial sector.
As a Bilingual Client Services Specialist, your mission will be to assist clients through various inquiries, ensuring a positive interaction every time. You will utilize your superior communication skills in both French and English to impact client relationships significantly. The position offers a balance between remote and office work, requiring flexible availability.
Key Responsibilities:
• Handle customer inquiries through calls and emails
• Resolve issues efficiently at first point of contact
• Assist clients with account management and relevant documentation
• Meet adherence standards for service levels and compliance
• Keep updated on products and services available to clients
Requirements:
• Minimum two years in customer service environment
• Bilingual in English and French man...
As a Bilingual Client Services Specialist, your mission will be to assist clients through various inquiries, ensuring a positive interaction every time. You will utilize your superior communication skills in both French and English to impact client relationships significantly. The position offers a balance between remote and office work, requiring flexible availability.
Key Responsibilities:
• Handle customer inquiries through calls and emails
• Resolve issues efficiently at first point of contact
• Assist clients with account management and relevant documentation
• Meet adherence standards for service levels and compliance
• Keep updated on products and services available to clients
Requirements:
• Minimum two years in customer service environment
• Bilingual in English and French man...
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