Found Description
People Support Associate
WebBeds is a global marketplace for the travel trade, providing powerful distribution solutions for travel products. In this role, you will serve as the first point of contact for employees seeking Talent & Culture support. Leveraging your broad understanding of Talent & Culture policies and processes, you will provide guidance, resolve queries, and escalations when necessary, ensuring employees receive timely and accurate support for an excellent employee experience.
Key Responsibilities
- Act as the first line of support for employee inquiries, delivering accurate advice and guidance on Talent & Culture (T&C) policies, procedures, and processes
- Utilize available resources and technology, such as T&C systems and knowledge bases, to resolve queries efficiently
- Triage employee inquiries, resolving straightforward issues and escalating more complex matters to appropriate teams (People Remuneration Services...