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Pega Operations and Production Support Lead

Astra North Infoteck Inc.

Toronto, Ontario, Canada Full-time July 01, 2026

Found Description

Job Description

Job Title: Pega Operations and Production Support Lead


Location: Hybrid (Mostly Remote – 1 day/week onsite)
Experience: 10+ Years (Minimum 5 years leading Pega Operations & Support)


Role Summary

Seeking a senior Pega Operations & Support Lead to manage Pega application and infrastructure support across production and non-production environments. The role requires strong expertise in Pega Architecture, Design, Implementation, and Operational Support, along with experience driving automation and AI initiatives to improve operational efficiency.

Key Responsibilities

  • Lead Pega application and infrastructure support teams (onshore/offshore).
  • Ensure platform stability, performance, and rapid issue resolution.
  • Drive incident reduction and continuous service improvement.

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