Found Description
This role focuses on ensuring timely and accurate delivery of service parts to the customer and maintaining excellent communication with the plant and the customer.
The individual will also monitor customer portals, address shortages, and ensure all shipments and agreements are properly documented and executed.
A strong emphasis is placed on problem-solving, decision-making, and working collaboratively with internal teams to meet customer expectations.
**Competencies/Required Skills**:
1. Strong communication skills to effectively escalate issues to top management.
2. Proactive approach in identifying and resolving problems.
3. Proficiency in Microsoft Office (PowerPoint, Excel, Word).
4. Passion for excellence and continuous improvement.
5. Comfort with public speaking and presentations.
6. Teamwork and collaboration skills.
7. Strong decision-making ability.
**General Functions**:
1. Ensure timely delivery of service parts as promise...