Payroll Support Specialist

Permanent Role Fully remote Mexico 340,000 Mexican pesos/yr Required Skills & Experience: -Experience in a customer service, client support, or service desk–type role-Fluency in Spanish, English (written and verbal)-Strong customer service skills, including the ability to communicate clearly when answers are not immediately available-Experience conducting first-level investigation of client inquiries and escalating or coordinating as needed-Ability to work as an intermediary between clients and third-party vendors-Strong written communication skills for professional client-facing email correspondence-Computer proficiency with Microsoft Office Suite (Outlook, Excel, Word)-Strong organizational skills and ability to manage multiple requests at onceNice to Have Skills & Experience: -Payroll experience or exposure to payroll processes (Mexico and/or LATAM preferred, but not required)-Experience supporting HR, payroll, or HCM systems in a client-facing environment-Experience working in a...