Payments & Collections Operations Specialist

Motive in Lahore, Pakistan is seeking a Collections Operations Specialist to safeguard our financial health through timely payments, accurate processing, and meticulous process management. You will handle multiple currencies (USD, CAD, MXN), reconcile batches, resolve payment disputes, and create Salesforce cases while maintaining a strict SLA for customer communications.

Collaborating with billing, finance, and legal teams, you will guide customers through resolutions, manage refunds and