Patient Portal Support Specialist

NTT DATA, Inc. is seeking a Patient Portal and Technical Support Service Desk Associate in Mexico, Jalisco. In this role, you will provide comprehensive support for patient portal applications while ensuring high-quality customer service to patients and users. The ideal candidate will possess strong problem-solving skills and be shift flexible, including availability for night, weekend, and holiday work.

Applicants must have at least 1 to 3 years of customer service experience, particularly in medical or contact center environments. This position is integral for supporting technical inquiries to ensure seamless healthcare operations.