Found Description
Job Title: Medical Patient Services Administrator
Location: Mohali & Ludhiana (Work from Office)
Shift Timing: 9-hour shift between 8.30am to 12.30am (Rotational) ;
Rotational Day Off;
5 days work from office;
6 days, one week each month)
Main Duties and Responsibilities
Ø To represent Medical in a professional manner at all times.
Ø To manage all patient correspondence regarding appointments and general enquiries
Ø To provide the highest levels of Customer Service to patients, colleagues, and external partners at all times. To support and provide cover for colleagues as directed.
The Patient Pathway
Ø To receive and process registration requests via email within the response timeframe.
Ø To ensure all patients care containing clear details of the requirements of the next step on their pathway is res...