Patient Care Specialist at GreenShield

Elevate patient support as a Patient Care Specialist with GreenShield in Canada. Engage with healthcare providers and patients while ensuring a seamless therapy experience through coordination and advocacy.
As a Patient Care Specialist, you'll serve as the vital link between assigned physicians and patients, overseeing the patient support program. Your role will navigate reimbursement pathways while providing updates, conducting calls, and addressing patient inquiries to enhance their therapeutic experience.
Key Responsibilities:
• Serve as the primary contact for patients and physicians
• Provide ongoing patient status updates for continuity of care
• Conduct introduction calls and gather essential patient information
• Maintain proactive communication to resolve patient needs
• Coordinate medication deliveries and therapy initiation
Requirements:
• Post-secondary degree in healthcare, nursing, or related field
• 3–5 years of experience in patient support...